Return Policy for Packsys.us (PXYS, LLC)

Welcome to PXYS, LLC! We are committed to ensuring your complete satisfaction with our packaging products. This Return Policy outlines the terms under which you may return products purchased from our website.

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Eligibility for Returns:

  • All returns must be initiated within 30 days of the purchase date.
  • Only items purchased after the effective date of this Return Policy are eligible for returns.
  • In the event of updates to our Return Policy, only purchases made after the updated policy's effective date will be subject to the new rules.

Return Process:

  • To initiate a return, please contact our customer service team through our website's 'Contact Us' page.
  • Provide your order number and the reason for the return.
  • Once your return request is approved, you will receive a prepaid return shipping label via email.

Return Shipping:

  • Return shipping is free of charge.
  • Use the provided prepaid return shipping label to send back your items.
  • Ensure that the items are securely packaged to prevent damage during transit.

Refunds:

  • Upon receipt and inspection of the returned item(s), we will process your refund.
  • Refunds will be credited to the original payment method used for the purchase.
  • Please allow up to ten business days for the refund to be reflected in your account.

No Restocking Fees:

We do not charge any restocking fees for returned items.

No Final Sale Items:

All items on our website are eligible for return. We do not sell final sale items that are exempt from being returned.

Exceptions and Non-Returnable Items:

  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error cannot be returned.
  • Items returned beyond the 30-day return window will not be accepted.

We reserve the right to refuse a return or exchange if the returned item does not meet our policy requirements.

Thank you for choosing PXYS, LLC for your packaging needs. We value your business and strive to provide the best customer experience. If you have any questions or concerns about your purchase, please don’t hesitate to contact us.

Contact Information

Customer Service: 346 374 0090

Email: info@packsys.us

Website: www.packsys.us

Packsys.us (PXYS, LLC) – Your Destination for Quality Packaging Solutions!